Welcome to the Citizen Support Center for the City of Naperville. From here, you may initiate
service requests or search our Frequently Asked Questions (FAQs) for answers to any question
you may have. If you can't find the answers you need, then submit a question or a service request.
It will be routed to the appropriate city department to be addressed.
Our normal business hours are Monday - Friday, 7:00 a.m. to 3:30 p.m. Questions and requests
received after our normal hours of operation will be processed the next business day.
If you are submitting a service request after hours and require immediate assistance, please
contact City Dispatch at (630) 420-6187. If this is an emergency, dial 9-1-1.
