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Ask the City

Online service requests and answers

Welcome to Ask the City where you may search our frequently asked questions (FAQs) for answers. Can't find what you need? Log in and submit a question or service request to the appropriate department for action. Questions and requests sent after normal business hours will be processed beginning the following business day. Our hours are Monday - Friday, 8 a.m. - 4:30 p.m.

Search FAQs

Ask the City contains answers to hundreds of our most frequently asked questions. Use the Search FAQs section to search through these answers by entering a word, phrase or question. Visit the general search page to search other parts of CityWEB.

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If you cannot find your answer in Search FAQs, you may submit your question using the Ask questions section. Our knowledgeable City staff will answer your question. Your comments and suggestions are also welcome. A login is required.

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Top 10 questions

	Question	Department
1	What is swine flu?	Public Health
2	What are the signs and symptoms of swine flu in people?	Public Health
3	Can I get swine influenza from eating or preparing pork?	Public Health
4	Why is my tap water cloudy?	Utilities
5	What is the Curbside Cleanup? When is it?	Maintenance
6	Can I seal my property's well myself?	Environmental Health
7	Where can I get information about the Citywide Garage Sales?	Human Services
8	Can I use my old well to water my yard even though I am connected to City water?	Environmental Health
9	My street floods regularly, what can be done to fix this?	Engineering
10	Should I buy a home water softening system?	Utilities